Please care for your cake responsibly.  Once the cake leaves the bakery, we are no longer responsible for any damages that occur, in transport or at destination. If you have any questions about the care of your cake, please ask.


  • Confirm all details and spelling are correct.
  • Ensure you have enough room in your car to transport your cake.  
  • Larger cakes may not include a box, or may be in a box without a lid.
  • Make sure you have a clean, level surface for your cake.  
  • Do not allow lose items to fall on, or slide into the box.
  • If it is a larger cake, it may be beneficial to bring someone with you to hold the cake.


  • Carry the cake with both hands underneath the cake and the board for support.
  • Cake boards are flexible and can bend if not supported properly, causing damage to the cake.
  • Always keep your cake level (avoid placing it on a slanted car seat).  
  • Never squeeze the sides of the box to prevent frosting from sticking.
  • Keep your car interior as cold as possible. A hot car will melt buttercream very quickly.  65 degrees is ideal.
  • If traveling with your cake, refrigerate prior to transportation so the cake is firm for travel.
  • Drive carefully. Avoid slamming on the breaks, turning sharply, or making abrupt maneuvers. 

Cake Prep & Storage

  • Upon arrival, you may refrigerate your cake for 1-3 hours to increase the firmness of the cake.
  • Allow cake to sit at room temperature for 1-3 hours before serving for best flavor and texture.
  • Tiered cakes take longer to reach room temperature.
  • Store leftover cake in refrigerator wrapped air tight. Cover with plastic food wrap or an air tight container. You may wrap the cake box for storage also.
  • Fondant, chocolate, and gum paste should not be refrigerated for long periods of time. Never freeze.

Cake Cutting

  • Run tip of knife between cake and board. 
  • Long sharp knives make the easiest and cleanest cuts.
  • For round cakes, cut from the center. 
  • Make straight, vertical cuts.
  • Clean the blade between cuts.
  • Remove all dowels, supports, characters, etc. before serving.

Cake Presentation

  • Keep out of sun and away from heat. Cakes can melt and/or sweat.
  • Do not get wet.
  • Make sure table and cake stand are stable.
  • Do not touch decorations until ready to eat.

Once cake is delivered or picked up, all responsibility belongs to the client.